Development of a system for providing disaster prevention information to international tourists

A co-authored article by CTR researchers, Prof. Takashi Yoshino (Faculty of Systems Engineering), Dr. Hayato Nagai (Faculty of Tourism), Assoc. Prof. Kaede Sano ((Faculty of Tourism) and Prof. Brent W. Ritchie (University of Queensland) will be published in a Japanese academic journal, Information Processing Society of Japan Journal.

 

Title

Development of a system for providing disaster prevention information to international tourists

 

Authors

Satoko Shigaki, Faculty of Systems Engineering, Wakayama University

Takashi Yoshino, Faculty of Systems Engineering, Wakayama University

Hayato Nagai, Faculty of Tourism, Wakayama University

Kaede Sano, Faculty of Tourism, Wakayama University

Brent W. Ritchie, Center for Tourism Research, Wakayama University/Faculty of Business, Economics and Law, University of Queensland

 

Source

Information Processing Society of Japan Journal

January 2021

https://www.ipsj.or.jp/journal/info/accept/october.html¡¡(Japanese only)

*Information Processing Society of Japan

https://www.ipsj.or.jp/english/index.html

 

Abstract

Japan is becoming a popular tourist destination, and the number of international tourists visiting Japan is increasing every year. However, Japan is prone to natural disasters such as earthquakes and typhoons. International tourists, who do not understand the Japanese language, may find it difficult to understand what happened during a disaster, and they may also face difficulties in obtaining the relevant information. Hence, in this study, we developed a system for providing disaster prevention information to international tourists and evaluated the methods of information presentation. In the first approach, we employed two-choice quiz questions with correct and incorrect answers. However, there are certain situations in a disaster during which it may not be possible to make the correct choice, and one may have to individually determine the appropriate course of action. In this paper, therefore, we proposed a method for presenting information by incorporating two-choice questions without correct answers. In addition, we proposed a method for providing disaster prevention information to international tourists so that they are aware of the types of disasters that they may encounter at their travel destinations. Furthermore, we presented an overview of each method and demonstrated the effectiveness of the proposed methods.

 

Key words

disaster knowledge, international tourist, tourism, cartoon, quiz